CUSTOMER SERVICE
If you have any questions or concerns regarding the products we advertise on this site can be directed to our customer service department. Customer service can also answer any questions you may have concerning our policies and ordering information.
Telephone: (323) 233-4726 Fax: (323) 232-3302 Email: charlene@cesrhiphop.comBUSINESS HOURS OF OPERATIONOur business hours are Monday thru Friday, 10:00 am to 9:00 pm, Saturday and Sunday, 11:00 am to 7:00 pm Pacific Standard Time. We are no longer open to the public. If you are calling during these hours and cannot reach an associate we are assisting other customers so please leave a short but detailed message so that we may call you back shortly. Please speak clearly to include your full name, phone number and the nature of your call. If calling after business hours, your call will be returned promptly on the next business day.
LOCATING ORDERS NOT RECEIVEDTo locate the status of an order not received please contact us at (323) 233-4726. Emailed requests for the status of an order must have full name, telephone number, order number and the date order was placed.
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